Wudlab takes Privacy of its users very seriously and treats it as priority. This policy is not applicable to any information collected offline or via channels other than our web based applications.
Consent
By using our application/website, you hereby consent to our Privacy Policy and agree to its terms.
Liability of Scan Results:.
Wudlab is in no way liable legally or otherwise for any claims on the correctness or legality of the results. Under no conditions is Wudlab liable for any damages whatsoever. This scan and authentications results are just an indicating reference for the users and in no way legally binding. The users are advised to use his/her own judgements based on other criteria and not just the scan results. At best the scan results should serve as an indicative guide.
What kind of data is collected?
The data collected may include your name, mobile number, email address, city, date and time of use, geographic location, the authentication result and related performance telemetry data. No additional data will be collected without your consent.
If an end user chooses to provide feedback or report counterfeit products, these may be used by Wudlab and its customers and licensees for the purposes of providing feedback or a response to the end user.
What is the legal basis for the collection of data?
The collection of data is based on the user`s consent to this Privacy Notice.
How will the information be used?
Wudlab uses the data to perform the services advertised and to optimize the user experience, fix errors and improve usability and effectiveness of products. Wudlab may update the use of your data and will ask for your consent to any changes regarding how your data is processed. Wudlab operates a secure web portal for its business customers and licensees which shows the information collected of where products with Wudlab labels have been scanned and the result of such scans. Wudlab may also aggregate the data specified above. The data may be used for the provision of authentication and anti-counterfeiting services and marketing (consumer and business) purposes.
Where required by applicable law, Wudlab may be required to share data with government agencies, regulatory bodies and law enforcement authorities.
How long will the data be stored for?
The data is stored as long as necessary to provide our service to you in accordance with mandatory law and is in all cases pseudonymised.
How can the data subject raise a complaint?
If you have any concerns about privacy at Wudlab, please contact us at support@wudlab.in with a thorough description and we will try to resolve the issue for you.
What about links to third party services?
Wudlab may include links to third party services. Your use of such third-party services and how your data is processed by such third party is regulated by the privacy notice of such third parties. All licensees of Wudlab utilise their own infrastructure and web server for marketing campaigns, product registration and cross-selling. We may use third party services for incident reporting and push notification services.
Log Files
Wudlab follows a standard procedure of using log files. These files log visitors when they visit websites. Almost all hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information
Does Wudlab share personal data with third parties?
The data collected may be shared with third party customers and licensees for the purpose of anti-counterfeiting and marketing (consumer and business) or to government agencies, regulatory bodies and law enforcement authorities for the purposes of anti-counterfeiting and all other purposes set out in Art. 23 GDPR. All data processed by such third parties shall be in accordance with applicable data protection and privacy laws.
How secure is my data?
Wudlab protects the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. It is important for you to take measures to protect against unauthorised access to your password and to your computers, devices, and applications.
Cookies
Like any other website, Wudlab may use cookies. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Revisions to this Privacy Notice
Wudlab may from time to time update this Privacy Notice. The date specified below indicates the last revision to this Privacy Notice.
Wudlab, GDPR Compliance Statement and Privacy Notice, dated November 2022.
